Privly Live Chat Self-hosted WordPress live chat

Self-hosted WordPress live chat · No external chat provider

Self-hosted on your WordPress server

Privly Live Chat – Self-hosted WordPress live chat plugin

Real support, full ownership and a calmer way to handle customer conversations.

Add a clean live chat to WordPress where customers reach your real team — without sending the whole support flow to an external chat platform.

Simple for visitors. Clear for agents. Owned by you.

WordPress live chat A customer widget, agent portal and manager tools built for WordPress.

Self-hosted data Conversations and files stay on your own infrastructure.

Secure workflow SSL/TLS, HSTS-ready hosting, controlled uploads and audit visibility.

Buy Privly Live Chat Preview the customer widget

Manager dashboard REAL UI

Overview for managers Live workload, support activity and a calmer overview.

Agents TEAM

Built for real teams Real agents, roles and support ownership.

Health & maintenance CONTROL

Privly health and maintenance screenshot

Control and maintenance System visibility for self-hosted confidence.

Full-size platform screenshots

Dashboard, live monitor, conversations, widget settings, opening hours and agent workflow.

What Privly actually gives you

A focused live chat workflow for customers, agents and managers — without making support feel heavy.

DASHBOARD

A clear start to the day

Agents can see what needs attention, which conversations are waiting and where they should start.

STATUS

Online, offline and available

Agents control their own presence so the widget reflects whether your team can actually take new chats.

NOTIFICATIONS

Sounds and browser alerts

New chats, unread messages and reassignments can alert the right person.

LIVE CHAT

Customer widget

A clean chat widget that respects opening hours and gives visitors a direct way to reach your team.

OPENING HOURS

Availability that makes sense

Opening hours, holidays and agent availability help customers understand when support is available.

ASSIGNMENT

Assign, reassign and continue

Move conversations between agents and keep the customer journey intact without losing context.

MANAGER

Manager dashboard

Managers get a separate overview for support activity, agents, workload and settings.

LIVE MONITOR

Live monitor

Follow active conversations, waiting customers and workload while support is happening.

AGENTS

Agent management

Create agents, update profiles and keep the support team organised from the portal.

DATA

Your server, your data

Chat records and uploaded files stay within your WordPress setup.

GDPR

GDPR-friendly by design

Because the system is self-hosted, you keep more control over where data is stored and who handles it.

CONTROL

Built for serious ownership

Privly is for teams that want their support system to be part of their own site.

Secure WordPress live chat without giving up ownership

Keep the chat close to your own WordPress site, with practical controls for access, files and support data.

SSL/TLS Run Privly over HTTPS so customer conversations are protected in transit.

HSTS-ready Use HSTS on your domain to reduce downgrade risk and force secure connections.

Private uploads Files can be handled through controlled, signed access instead of open public links.

Audit visibility Managers get better visibility into important actions and maintenance events.

QUICK ANSWERS

FAQ

Straight answers about Privly, privacy, ownership and how the live chat works in WordPress.

Privly Live Chat is a self-hosted WordPress live chat plugin for businesses that want real human support, privacy and control over their data.

Hosted live chat usually runs through another company’s platform. Privly Live Chat runs from your WordPress site, so your team keeps more control over conversations, files, opening hours, agents and the support workflow.

Privly Live Chat is designed to keep conversations and files under your control. That makes GDPR work more straightforward than sending chat data to a separate SaaS platform.

Want to see the customer side?

Open the live widget preview and test how the customer experience feels before buying.

Open privly.se/chat

Want Privly Live Chat?

Ready to add human live chat to your WordPress site? Send a message and we’ll help you get started.